(USA) Food & Consumables Coach

About the role

The Lead Store Manager is responsible for leading and developing teams, driving store performance, and ensuring compliance with company policies and standards.

Responsibilities

• Tourstores and provides feedback to associates, teaching training and actively listening to their needs.
• Collaborates with all levels of associates to manage store operations, merchandising, and company direction.
• Manages customer service initiatives and ensures customer complaints are resolved.
• Reviews and evaluates financial performance, budgets, and expenses to achieve sales and profit goals.
• Hires, trains, mentors, and assigns duties to hourly associates, setting clear expectations and providing recognition.
• Coordinates and oversees job-related activities, supporting plans and initiatives to meet customer and business needs.
• Ensures compliance with company policies and supports the Open Door Policy.
• Builds high-performing teams, fosters a culture of belonging, and recruits and develops qualified associates.
• Manages and develops team members, providing direction and guidance on applying company policies and practices.
• Ensures compliance with company policies and supports the Open Door Policy.

Requirements

• 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Minimum of 2 years of college, 1 year of retail experience and 1 year of supervisory experience, or equivalent combination of education and experience.

Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Skills

• Exceptional customer service standards.
• Effective communication and collaboration with all levels of associates.
• Ability to drive financial performance and sales.
• Supervision and development opportunities for associates.
• Compliance with company policies and ethical standards.

Benefits

• Competitive pay with performance-based bonuses.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits like short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure.

Schedule

Full-time position.