(USA) Food & Consumables Coach

About the role

This position leads and develops teams effectively by teaching training and actively listening to associates, touring stores, and providing feedback. The role involves communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The individual is responsible for introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.

What you'll do...

• Tourstores and provide feedback to associates
• Collaborate with all levels of associates regarding store operations
• Utilize technology and business initiatives
• Introduce and lead company change efforts
• Communicate business objectives to teams effectively
• Model and demonstrate exceptional customer service standards
• Manage and support customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensure customer needs, complaints, and issues are successfully resolved
• Develop and implement action plans to correct deficiencies
• Provide process improvement leadership to ensure a high quality customer experience
• Drive the financial performance and sales of the designated store area
• Review and evaluate PL Profit Loss statements
• Manage and assist in budgeting, forecasting, and controlling expenses
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervise and develop opportunities for hourly associates
• Hire, train, mentor, assign duties, set clear expectations, provide associate recognition, and promote a belonging mindset in the workplace
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
• Coordinate, complete, and oversee job-related activities and assignments
• Supports key stakeholders, plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, builds accountability for and measures progress in achieving results, identifies and addresses improvement opportunities, and demonstrates adaptability and promotes continuous learning
• Ensures compliance with company policies and procedures
• Respects individuals, builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster the culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around, usesg, creates a sense of belonging, eliminates waste, participates in local giving
• Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and paid time off benefits
• Provides tuition, books, and fees for associates in Walmart and Sam's Club facilities, ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Additional Compensation

Annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential (based on location).

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Liv Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Location

Primary Location: 7001 CONCOURSE PKWY, DOUGLASVILLE, GA 30134-4549, United States of America

Drug-Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.