(USA) Director, Program Management

Position Summary

The (USA) Director, Program Management provides strategic leadership by aligning business objectives with customer needs to develop and implement effective program strategies. This role oversees cross-functional teams, drives process improvements, and ensures program performance meets organizational goals. The position requires collaboration with senior leaders to manage risks, resources, and stakeholder engagement while fostering a culture of integrity, accountability, and continuous learning. The Director champions talent development and operational excellence to deliver impactful results that support Walmart's commitment to innovation and sustainable growth.

About the Team

Our team collaborates with design and technology to develop scalable platforms that support enterprise-wide and external users. We deliver reliable, flexible solutions that simplify complex challenges and enhance business capabilities. Positioned at the intersection of internal needs and customer-facing solutions, the team addresses significant problems at scale. Emphasizing cross-functional collaboration, we enable strategic program management and leadership to drive impactful results and continuous improvement. This environment fosters effective communication, strong leadership, and strategic planning to achieve business goals and deliver seamless user experiences.

Responsibilities

• Provide strategic direction by analyzing business objectives and customer needs to develop and implement effective program management plans
• Lead cross-functional teams to prioritize, scope, and evaluate enterprise-wide projects, ensuring alignment with organizational goals
• Drive continuous process improvements by conducting gap analyses and implementing best practices to enhance program performance
• Collaborate with senior leaders and stakeholders to identify risks, communicate priorities, and support informed decision-making
• Foster talent development through coaching, mentoring, and succession planning to build a skilled and engaged workforce
• Promote integrity and compliance by modeling company values and maintaining ethical standards across programs

Qualifications

• Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years' experience in project management, compliance, operations management or related area OR 7 years' experience in project management, compliance, operations management, or related area
• 4 years' experience using intermediate functionality of Microsoft Office
• 4 years' experience leading cross-functional teams

Preferred Qualifications

• Experience developing training curriculum or content
• Managing cross-functional teams
• Managing Large Scale Change Initiatives
• Master's degree in Business Administration or related field
• Retail consulting
• Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development

Skills

• Extensive experience in program management with a proven ability to lead cross-functional teams and drive strategic initiatives
• Strong leadership skills to develop talent, foster collaboration, and promote a culture of accountability and continuous improvement
• Expertise in analyzing business objectives, forecasting, and resource planning to align programs with organizational goals
• Excellent communication skills to influence stakeholders, present complex information clearly, and build support for business strategies
• Demonstrated ability to implement process improvements and manage multiple enterprise-wide projects effectively
• Commitment to ethical standards, integrity, and fostering a positive work environment

Benefits

• Medical, vision and dental coverage
• 401(k), stock purchase and company-paid life insurance
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program for full-time and part-time associates (high school completion to bachelor's degrees, English Language Learning, short-form certificates) with tuition, books, and fees completely paid

Pay

Annual salary range: $90,000.00 - $180,000.00. Additional compensation includes annual or quarterly performance bonuses and may include stock for certain positions.

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