(USA) Continuous Skills Development Manager

About the role

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Responsibilities

• Implements training programs at the facility level
• Participates as a member of the Functional/Divisional training network with other facilities to determine current best practices and share learnings
• Manages execution and quality of delivery across change programs as assigned, incorporating initial change impact assessment results into program delivery plans, ensuring stakeholder alignment, communicating change initiatives, leading program interventions to achieve desired change outcomes, and providing change sponsorship as required
• Oversees, coordinates, and provides leadership to project teams supporting change initiatives; establishes and measures change key performance indicators; ensures consistency in messaging between multiple projects; delivers clear direction to end users (e.g., project team, facility leadership, facility associates); manages site communications and develops a communication strategy and execution model
• Acts as an active member of the facility leadership team, sharing knowledge, expertise, and coaching to develop others; leverages involvement in operations programs to drive change initiatives through modeling appropriate change management behaviors and engaging program teams in the change management process
• Coordinates with facility-level and home-office-level associates and leadership to implement corporate initiatives
• Coordinates training programs utilizing and maintaining training materials; leverages associate expertise and resources to assist in facilitation of training in the facility; supports Quality, Safety, and Human Resources teams in meeting training requirements
• Guides and executes the Leadership Development process across the facility; manages and coordinates hourly associate training programs (e.g., Lead Program); assesses and calibrates training programs to determine training effectiveness; ensures required training is tracked and scheduled; works with Implementation Managers to ensure overall training strategy is delivered
• Supports associate engagement by providing learning opportunities, building relationships, providing cross-training opportunities, consistently encouraging cross-functional teamwork, monitoring work plans, workloads, and associate schedules to meet deadlines, resolving issues to avoid delays in project deliverables, and using systems to audit progress and identify concerns early
• Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform
• Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
• Respect the Individual: Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
• Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; applies EDLP and EDLC business models to all plans
• Serve Our Customers and Members: Makes decisions based on data insights and analysis; balances short- and long-term priorities; considers customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
• Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; encourages learning from mistakes
• Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; supports others through change

Minimum Qualifications

• 6 months experience as a Walmart Supply Chain associate