(USA) Cake Decorator

Position Summary

As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.

What you'll do

• Be a Team Member
  • Collaborates with cross functional teams and helps educate other associates on tools tasks and resources
    • Communicates and develops interpersonal skills for providing customer service
      • Being flexible to the needs of the business
        • Maintains instock levels and controls shrinkage
• Be an Expert
  • Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs
    • Following recipe measurement instructions
      • Working with a variety of products for example decorating bags tips nozzles to create decorative flowers and lettering on bakery items
        • Ensuring adherence to food safety standards sanitation guidelines cold chain compliance and inventory management
• Be a Techie
  • Leverages digital tools to drive sales improve the shopping experience and elevate associate engagement
    • Utilizing hand held technology to make immediate business decisions related to production merchandise ordering training and product quality with the member in mind
      • Adapting to new tools and encouraging others to use them
• Be an Owner
  • Drives the performance of the bakery area ensuring quality and date control standards eliminating waste
    • Preparing for seasonal events that impact the bakery volume for example holidays graduations family events
  • Identifying member needs assisting members with purchasing decisions and resolving member issues and concerns
• Be a Talent Ambassador
  • Being a brand advocate by valuing the members experience in Bakery and modeling high quality service and products
    • Interacting with associates to understand the roadblocks and assisting in training developing influencing and inspiring them for working in a style that is respectful supportive and team oriented
  • Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy
    • and applying these in executing business processes and practices
• Act with Integrity
  • Respects the individual
    • Embraces differences in people cultures ideas and experiences
      • Creating a workplace where associates feel seen supported and connected through a culture of belonging
    • Creating opportunities for all associates to thrive and perform
      • Helps to attract the best talent
  • Works as a team builds strong and trusting relationships
    • Communicates with impact energy and positivity to motivate and influence
  • Strengthens the team by helping develop and mentor others
    • Recognizes others contributions and accomplishments
• Act with Integrity
  • Acts in a selfless manner and is consistently humble self-aware honest fair and transparent
• Serve our Customers and Members
  • Delivers results while putting the customer first
    • Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
  • Strive for Excellence
    • Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
  • Drives continuous improvements is open to and uses new technologies and skills and supports others through change
• Serve our Customers and Members
  • Serves our Customers and Members Delivers results while putting the customer first
    • Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
  • Strive for Excellence
    • Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
  • Drives continuous improvements is open to and uses new technologies and skills and supports others through change