(USA) Bakery Lead

About the role

As a Bakery Department Lead you will drive sales in your area and supervise your team of hourly associates to deliver to our members more of what they love, for less. You will model expertise in Bakery and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

Responsibilities

• Be a Team Leader: Supervises the team within the Bakery department to deliver on the business plan and contribute to the overall success of the club by communicating the goals of the department, executing company programs, adhering to policies, being an advocate for the member, the associate and the company, working collaboratively with other team leaders to ensure the total club is meeting the members expectations.
• Be an Expert: Maintains an in‑depth knowledge of business on the floor, backroom operations, product specifications and seasonality of product by ensuring the Bakery department meets company and regulatory standards for quality, inventory, equipment usage, production, safety, sanitation and compliance; shares knowledge and trains the team ensuring team members possess the knowledge of new products, recipes and production specifications and equipping them with what they need to do their job effectively.
• Be a Techie: Leverages digital tools to plan for and drive sales, improve the shopping experience and elevate associate engagement; utilizes hand‑held technology to make immediate business decisions related to production, training and product quality and adopting new tools and encouraging others to use them.
• Be an Owner: Drives the business results ensuring commitment to operational excellence; maintains a neat, clean and safe work area in the Bakery department; ensures appropriate planning and staffing for weekly bakery volumes; drives consistency in quality, food safety and company policies to support both production and member service; maintains accurate inventory audit and compliance standards; produces and displays merchandise according to the merchandise layout plan.
• Be a Talent Ambassador: Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high quality products to the members; encourages career growth for team members and sources new talent internally and externally to work on the team; develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing and applying information from multiple sources, monitoring progress and results, and identifying and addressing improvement opportunities; demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices, implementing related action plans using the Open Door Policy, and assisting management with correcting ethical and compliance issues and problems; leads and participates in teams by using and sharing resources, information and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality are achieved, and modeling and helping others with how to adapt to change or new challenges; respects the individual: embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent; respects the individual: works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence; respects the individual: strengthens the team by helping, developing and mentoring others, recognizes others’ contributions and accomplishments;