(USA) Assistant General Manager (fashion, Import, Jewelry, Regional, Wm.com, Returns)
About the role
As an Assistant General Manager, Distribution Center, you will play a critical leadership role in driving operational excellence across a fast-paced, high-volume supply chain environment. You will partner with the General Manager to lead facility operations, develop high-performing teams, and ensure the safe, efficient movement of merchandise to support Walmart stores, customers, and members.
Responsibilities
- Lead day-to-day distribution center operations to achieve goals related to productivity, quality, customer service, safety, and associate engagement.
- Partner with facility leadership to develop and execute operational strategies that support business objectives and drive continuous improvement.
- Monitor workload forecasts, staffing plans, and performance metrics to ensure resources are aligned with business needs.
- Analyze operational and financial data to identify opportunities, improve efficiency, and deliver results against facility goals and budgets.
- Promote a culture of safety and compliance by ensuring adherence to company policies, procedures, and regulatory requirements.
- Build, develop, and coach salaried and hourly leaders, creating opportunities for growth, development, and succession planning.
- Drive accountability through performance management, talent development, and recognition of individual and team achievements.
- Collaborate across functions to resolve operational challenges, improve processes, and enhance the associate and customer experience.
- Investigate and resolve associate, customer, and supplier concerns while making sound business decisions and escalating issues when appropriate.
- Champion change initiatives, new technologies, and innovative solutions that improve operational performance and strengthen the business.
- Represent Walmart in the community through participation in local organizations, charitable activities, and company-sponsored events.
Requirements
- Proven experience leading large teams in a distribution, logistics, supply chain, manufacturing, or warehouse environment.
- Strong operational leadership skills with a track record of driving productivity, quality, and service improvements.
- Ability to analyze data, identify trends, and make informed decisions in a fast-paced environment.
- Experience managing budgets, labor planning, and operational performance metrics.
- Demonstrated success developing talent, coaching leaders, and building highly engaged teams.
- Strong communication and relationship-building skills with the ability to influence across all levels of the organization.
- Commitment to safety, compliance, and operational excellence.
- Ability to lead through change and foster a culture of continuous improvement.
Qualifications
Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.
Skills
- Compliance
- Financial Modeling and Analysis
- Managing challenging workforce issues
- Modeling/Forecasting
- Preparing and executing budgets
- Profit and Loss (P&L) Accountability
- Supervising Associates
- Walmart Logistics Manager
- Walmart Logistics Systems
Benefits
At Walmart, we offer competitive pay, performance incentives, comprehensive health benefits, retirement plans, paid time off, educational assistance through Live Better U, and opportunities for career growth within the world's largest retailer. Benefits include medical, vision and dental coverage, 401(k), stock purchase and company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Pay
The annual salary range for this position is $116,000.00 - $174,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and stock.