(USA) Asset Protection Operations Coach

Position Summary

Drives sales by ensuring effective merchandise presentation, leads and develops teams, and manages safety and risk controls.

What you'll do...

• Ensures accurate and competitive pricing, proper inventory levels, cleanliness, and assesses economic trends and community needs.
• Oversees stocking and rotation of merchandise, sets up displays, secures fragile and high-shrinkage merchandise, and tours stores.
• Trains and develops teams, provides feedback, and introduces and leads company change efforts.
• Models exceptional customer service, manages customer service initiatives, and ensures customer needs are successfully resolved.
• Controls unexplained loss of merchandise, measures adherence to loss prevention policies, and communicates performance goals and objectives.
• Manages and develops hourly associates, assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently.
• Monitors safety and risk controls, conducts safety reviews, and manages claims and receiving operations.
• Respects individuals, builds high-performing teams, and acts with integrity, honesty, and transparency.
• Serves customers and members by making decisions based on data insights, balancing short and long-term priorities, and considering various stakeholders.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Minimum Qualifications

• Completion of 2 years of college.
• 1 year’s experience as a supervisor in a multi-department environment.
• 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department environment.
• 2 years’ experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/or licensing).
• If applicable, acquisition of a current, state issued Certificate of Eligibility.
• Successful completion of criminal background check and/or firearms authorized training.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, or Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified).
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience.
• Bachelor’s degree in Business or Criminal Justice.