US_West | Connectivity & Network Engineer_L3

US remote position with immediate availability. Background check mandatory.

About the role

The Portfolio Specialist (Network Consulting Engineer) will help customers realize the full value of Cisco IQ, a unified, AI-powered interface that revolutionizes the customer journey from planning and design to implementation, onboarding, ongoing optimization, and transformation. You will lead technical briefings, platform demonstrations, onboarding, and integration within customer network environments.

Responsibilities

• Provide critical focus on onboarding and integrating Cisco IQ in the customer network.
• Deliver demos, live walk-throughs, and enablement sessions covering all features of Cisco IQ applications (Assets, Assessments, Support, and AI Assistant), helping customers understand and maximize their Support Tier capabilities (Basic, Standard, Signature).
• Guide customers through end-to-end Cisco IQ onboarding, including account creation, CX Cloud migration (where relevant), data connector setup (Catalyst Center, Intersight, Meraki, SD-WAN, Webex Control Hub), and Cisco IQ Link deployment.
• Ensure customers can navigate the Launchpad, manage users, link service contracts, and configure resource/user groups.
• Partner with internal stakeholders (Sales, Support, Product Management) to communicate customer feedback and remove integration blockers.

Requirements

• US Citizen or other legal US Work Authorization.
• Immediate availability to start.
• Mandatory background check.
• Contract-to-hire (CTH) after 3 months.

Candidate Submission Details

Candidates must be submitted under their legal name using the specified template. Include the following details in the comment section:

• Legal Name
• Current Location (City, State & Zip Code)
• Home location
• Willingness to relocate (Yes/No)
• Bill Rate
• Travelling Availability
• Availability to Start
• Phone/Mobile Number
• Skype ID
• Email Address
• Visa Type
• Visa Expiration Date
• Hiring Status
• If not working directly with the contractor’s visa holder: number of layers and names of the company
• Indicate if the candidate has worked in CG before and where
• Ex-*** Employee (Yes/No)
• LinkedIn Account (if available)
• Time slots for an interview
• Contractor approved to share its resume to client (Yes/No)

Skills

Resumes will be rejected for the following reasons:

• Different format than specified
• Missing details in comments section
• Missing text box in the header
• Photo ID included containing personal information other than legal name and photo