US Sales Vacancy

Key Responsibilities

• Serve as the main point of contact for assigned commercial clients.
• Build and maintain strong, long-term relationships with key stakeholders.
• Ensure client satisfaction by addressing their needs and concerns promptly.
• Monitor client accounts to ensure they remain profitable and aligned with business goals.
• Identify opportunities to upsell and cross-sell products or services to existing clients.
• Develop and execute account plans to meet revenue and profitability targets.
• Collaborate with internal teams (e.g., marketing, product development) to create tailored solutions for clients.
• Track and report sales performance, forecasting future sales potential.
• Lead negotiations for contracts, renewals, and agreements, ensuring that terms are mutually beneficial.
• Manage the pricing strategy for client accounts, balancing profitability with competitive pricing.
• Resolve any contract-related issues or disputes in a timely manner.
• Identify potential new commercial clients within assigned territory or market sector.
• Generate leads, conduct outreach, and build new client relationships.
• Work with the sales team to expand the company’s presence in key markets.
• Monitor and analyze key performance metrics, such as sales trends, client feedback, and profitability.
• Provide regular reports on account performance to senior management.
• Use data and insights to make informed recommendations for improving client services and driving revenue growth.
• Act as an advocate for clients within the organisation, ensuring their needs are met.
• Cookordination with the customer service team to address and resolve client issues efficiently.

Key Skills and Competencies

• Relationship Building:
• Strong interpersonal and communication skills to build and nurture client relationships.
• Able to understand client needs and tailor solutions to meet those needs.
• Sales Acumen:
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation skills and the ability to close deals.
• Strategic Thinking:
• Able to develop long-term strategies for account growth and retention.
• Skilled at identifying business opportunities and developing tailored solutions.
• Commercial Awareness:
• Strong understanding of the commercial landscape and market dynamics.
• Able to assess client profitability and manage pricing strategies.
• Problem Solving:
• Able to address and resolve client concerns or issues in a professional manner.
• Strong analytical skills to assess account performance and recommend improvements.
• Organisational Skills:
• Able to maintain detailed and accurate records of all client interactions.

Qualifications and Experience

• Bachelor’s degree in business, Marketing, or a related field (preferred).
• 3-5 years of experience in account management, sales, or commercial roles.
• Experience managing B2B accounts, preferably with US Government Agencies.
• Proven success in meeting sales targets and managing large client portfolios.
• Familiarity with CRM software and sales forecasting tools.

Why Join Kromek?

• A competitive compensation and benefits package.
• A challenging and rewarding work environment where the work matters.
• An office-based work environment with US travel to meet clients or attend industry events.
• Flexibility for remote work.

Key Performance Indicators

• Revenue growth for managed accounts.
• Client satisfaction scores.
• Contract renewal rates.
• New business acquisition.