US Patriot Retail Sales Associate

At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products. With more than seventy locations throughout the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and knowledge to the wide range of customers we serve.

About the role

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. As a Retail Sales Associate in a US Patriot/GALLS store, you will provide exceptional customer service to our soldiers and airmen.

Responsibilities

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add-on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Complete necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provide information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Assist with answering product questions and providing information over the phone
• Communicate and work closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

Requirements

• High School diploma or GED
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience is a plus
• Must be able to work with a minimum amount of supervision in high-pressure situations
• Ability to stand for the entire shift
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours, 7 days a week

Benefits

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay