US-Lead
Summary
Apple Retail brings together the best of Apple to help people do what they love. We foster a culture of inclusion where everyone belongs and is inspired to do their best work.
About the role
You embody a whole-store mindset and play a critical role in supporting the Store Leadership team. You inform and energize your teams to do their best work and contribute to operational excellence.
Responsibilities
- Act as a role model, mentor, and encourage customer engagement.
- Drive customer engagement and sales, while building customer loyalty.
- Organize people and the sales floor workflow, including managing relevant communication to team members and leadership.
- Energize, inform, and align team members on store performance goals, priorities, and communication.
- Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.
- Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.
- Perform other tasks as needed, including providing customer service and support in other areas of the store.
Qualifications
- Available to work a schedule based on business needs that may include nights, weekends, and public holidays.
- Experience in retail or sales, or related work experience.
- Experience mentoring or leading others personally or professionally.
Benefits
At Apple, you’ll find comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and educational expense reimbursement. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Pay & Benefits
The base pay range for this role is between $37.56 and $56.32/hr, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.