US Immigration Program Manager

Responsibilities

• Own the design, maintenance, and continuous improvement of Meta's global immigration compliance framework, including right-to-work verification, government reporting, audit readiness, and regulatory change management across all operating jurisdictions
• Serve as Meta's principal subject-matter expert on employment-based visa filings (e.g., H-1B, L-1, O-1, TN, ICT, Global Mobility visas, permanent residence pathways), providing authoritative guidance on case strategy, filing requirements, and adjudication trends
• Personally manage and oversee a portfolio of complex, high-profile, and time-sensitive immigration filings, ensuring accuracy, completeness, and compliance with all applicable laws and regulations
• Develop and maintain standardized filing playbooks, templates, checklists, and quality-control protocols that enable consistent, high-quality case preparation at scale
• Monitor global regulatory developments across key markets (US, EMEA, APAC) and proactively translate new requirements into updated policies, processes, and operational guidance
• Drive technology and process innovation in case management workflows — identifying opportunities for automation, AI-assisted compliance checks, and system enhancements to reduce cycle times and improve accuracy
• Act as an escalation point for complex filing scenarios, RFEs (Requests for Evidence), denials, and novel immigration questions, providing expert analysis and recommended resolution paths
• Establish and enforce quality standards and SLAs for external immigration counsel and service providers, reviewing work product and driving accountability for filing accuracy and timeliness
• Partner cross-functionally with Legal, People Partners, Recruiting, and Finance to ensure immigration operations are aligned with workforce planning, business expansion, and talent strategy
• Develop compliance dashboards, reporting mechanisms, and audit processes that provide real-time visibility into filing volumes, cycle times, compliance health, and risk exposure
• Represent Meta's immigration compliance perspective in cross-functional forums and contribute to industry working groups and policy discussions as appropriate

Qualifications

• 8+ years of progressive experience in global immigration with direct, hands-on responsibility for case filings, compliance program design, and work-authorization counseling
• Deep subject-matter expertise across employment-based visa categories, permanent residence pathways, and cross-border mobility in US, EMEA, and APAC jurisdictions
• Demonstrated experience designing and operating immigration compliance frameworks across multiple countries and regulatory environments
• Proven ability to manage high-volume, complex filing portfolios while maintaining exceptional accuracy and compliance standards
• Track record of developing scalable processes, playbooks, and quality frameworks that elevate team-wide execution
• Experience managing relationships with external law firms and immigration vendors, including setting quality expectations and enforcing SLAs
• Strong cross-functional partnership skills with demonstrated ability to influence senior stakeholders (Legal, HR, Recruiting, Finance) without direct authority
• Experience supporting workforce restructuring, M&A integration, or new market entry from an immigration filings and compliance perspective
• Data-driven approach to measuring filing quality, cycle times, compliance health, and vendor effectiveness
• Experience leveraging AI or automation tools to drive efficiency in compliance monitoring and case processing workflows
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies