US Global | Relocation Services | Senior Relocation Specialist

About the role

You will work closely with our Deloitte professionals and their families to provide high-touch, personalized relocation services.

Responsibilities

• Managing end-to-end transferee experience for Deloitte professionals’ moving both domestically and internationally.
• Performing work based on move type to administer policies, manage caseload, and resolve issues.
• Performing administrative and transactional services to support caseload by utilizing relocation technology to document activities, track expenses, and reconcile move costs.

Requirements

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Qualifications

• Bachelor’s degree
• 2+ years of related business experience in the relocation industry (including prior experience with U.S. domestic relocation practices)
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Demonstrated prior experience working alongside expense reimbursement and accounts payable activities.
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

• Certified Relocation Professional (CRP) and/or Global Mobility Specialist (GMS) designations.
• Prior experience with relocation databases specifically, Serviceengine, EQUUS.
• Prior experience with expense & financial invoice processing:
• Maintain accurate records for domestic and international relocation related invoice processing, including adhering to all established guidelines including dates, amounts, account codes, tax jurisdictions, and IRS requirements.
• Conduct detailed audits of submitted expenses and invoices to verify supporting documentation, adherence to relocation policies, and proper coding.
• Resolve discrepancies or issues with vendors and transferees, proactively communicating to ensure timely resolution and payment.
• Identify opportunities to streamline and enhance the expense reimbursement and invoice processing workflow.
• Prior stakeholder & project management experience.
• Prior experience preparing regular reporting for senior leadership as tied to deliverables and deadlines.
• Prior experience collaborating with fellow Global Mobility colleagues across multiple, concurrent projects with a variety of internal and external stakeholders.

Benefits

At Deloitte, we offer a comprehensive benefits package designed to support your health, financial security, and overall well-being. This includes:

• Health, wellness, and financial planning resources.
• Flexible spending accounts (FSAs) for medical and dependent care expenses.
• Retirement savings plans, including a 401(k) plan with company matching.
• Employee assistance programs (EAPs) providing confidential support for personal and work-related issues.
• Professional development opportunities and training programs.
• Discounts on products and services offered by Deloitte and its partners.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $60,000 to $100,000.

Schedule

Not specified.