Urgent Care Clinic Manager

Responsibilities

• Oversee day-to-day operations of one or more physician clinics, including staffing, patient flow, budgeting, and overall clinic performance.
• Lead, coach, and develop clinic staff while managing employee relations, onboarding, training, performance evaluations, and ongoing feedback.
• Partner with leadership to establish clinic goals, performance targets, and operational priorities that support high-quality patient care.
• Manage clinic budgets and expenses, including staffing costs, to ensure resources are utilized effectively and within established guidelines.
• Oversee key administrative functions, including credentialing, licensing, payroll processes, and other clinic management responsibilities.
• Maintain quality and regulatory standards, including applicable Joint Commission and OSHA requirements, while partnering with Quality Assurance on compliance and improvement initiatives.
• Establish and monitor quality benchmarks, identify opportunities for improvement, and educate staff on continuous quality improvement practices.
• Foster a positive, collaborative work environment by maintaining open communication, anticipating team needs, and addressing employee or operational concerns in a timely manner.

Qualifications

• 2-year degree in related field
• Five (5) years of related work experience
• Preferred: 4-year degree in related field
• Certified Procedural Coder
• Experience in healthcare office