Urgent Care Certified Medical Assistant / Medical Assistant - Full Time

About the role

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirements and policies and procedures. Communicates with medical providers and staff about the patient's clinical condition.

Responsibilities

• Welcomes patients and visitors.
• Answers and refers inquiries within scope of practice.
• Processes calls and documents appropriately within medical records.
• Returns all messages in a timely manner.
• Maintains communication between medical staff, administrative staff, and/or patient/families.
• Maintains and updates medical records.
• Schedules appointments.
• Facilitates medical requests, including refill requests, work/school notes, and form completion.
• Scans and uploads patient clinical documents into medical charts.
• Coordinates all medical provider orders, including diagnostic, referral, pharmaceutical, and surgical services.
• Reviews daily provider schedule and ensures all supplies and medical records are ready for patient and provider encounters.
• As directed by the medical provider and within scope of practice, provides patient education.
• Ensures all equipment in exam and surgical rooms are clean and properly set up.
• Contributes to the overall cleanliness and appearance of personal work space and department.
• Maintains clinical supply levels in exam rooms and stock room and requests when needed.
• Maintains all clinical equipment.
• Evaluates all equipment for damage or maintenance needs and reports when needed.

Requirements

• Minimum Education: Graduate of a medical assistant program.
• Work Experience: Previous experience in medical practice is preferred.
• Required License/Certification/Registration: Basic Life Support Certification.
• Preferred: Registered with American Medical Technologist or Certified with American Association of Medical Assistants.

Skills

• Communication Excellence.
• Knowledge and ability to work in accordance with accepted clinical standards.
• Ability to work tactfully and effectively with patients, family members, other employees, and physicians.
• Administering medications to include injections.
• Collecting lab samples.
• Wound care.
• Word Processing / Computer.
• Strong customer service.
• Multi-tasking.
• Time Management.
• Organization.
• Attention to Detail.
• Professionalism / Positive Attitude.
• Quality Focus.
• Adaptability.