Urban Outfitters Buying Operations Coordinator
About the role
Support the daily operational functions within the buying area, ensuring timely delivery of merchandise through consistent communication and follow-up with vendors, the distribution center, and the buying team. This role also involves developing key cross-functional relationships with the distribution center, vendors, production, buying, planning, and allocation teams.
Responsibilities
- Enter and revise purchase orders as needed
- Ensure timely delivery of merchandise by tracking and monitoring receipts
- Maintain accurate SKU information
- Manage backorders and pre-orders to ensure customer satisfaction
- Communicate and follow up with the distribution center to ensure smooth operations
- Manage and execute return-to-vendor (RTV) processes, reticketing, and price changes in coordination with Planning and Allocation teams
- Manage receipts alongside open-to-buy (OTB) availability, ensuring the class is not overbought and collaborating with planning/buying when shifting orders/receipts
- Manage direct-to-consumer (DTC) flags and shipping restrictions
- Oversee Global Trade Item Number (GTIN) management
- Coordinate time-sensitive deliveries for events and seasonal setups
- Facilitate and assist in corrections and adjustments to invoices with the Accounts Payable team
- Work in synergy with Buying, Planning, and Allocation teams toward common goals for the merchandise area
Qualifications
- Attention to Detail – Ensuring accuracy in PO entry, SKU maintenance, and invoice corrections
- Time Management – Managing deliveries, seasonal timelines, and multiple priorities
- Communication Skills – Clear and consistent communication with vendors, DC, and internal teams
- Problem Solving – Navigating issues like delayed shipments, invoice discrepancies, and backorder challenges
- Collaboration – Working cross-functionally with Buying, Planning, Allocation, and Accounts Payable
Education
Bachelor's Degree in Business or a related field preferred
Benefits
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more. For additional information visit www.urbn.com/work-with-us/benefits