UPS Tech 3 - Richmond, VA

About the role

The Critical Power Group at M.C. Dean is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Technicians are factory trained on major UPS manufacturers and perform preventive maintenance and emergency service calls.

Responsibilities

• Daily travel with independent work structure
• Emergency call availability 24/7 unless on PTO or Off Call
• Maintain safeguard company issued equipment, tools, and instruments
• Install and repair static switch and PDU systems
• Perform required preventative maintenance service to equipment under contract as scheduled
• Customer contact and interface
• Communicate availability status to corporate office
• Communicate availability status to Team Lead or manager
• Protect company proprietary information, manuals, and records
• Use of electronic and electrical test equipment as necessary
• Cross train others as needed
• Inspect static swath systems associated with power backup systems and their associated controls
• Resolves discrepancies between recorded and actual system components by research with owner/manufacturer or by physical inspection
• Corrects and certifies changes entered for record
• Provides technical assistance and expertise to owners and engineers
• Performs inspections, technical assistance, maintenance assistance, and instruction of site personnel and engineers
• Advises site personnel on proper maintenance practices, procedures, and techniques
• Reviews and interprets existing technical publications applicable to inspection, modification, and maintenance of power electronics
• Resolves technical problems encountered
• Prepares reports of findings and makes recommendations on system improvements and implementing quality control programs

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent training from field or military position
• At least 5+ years of experience with various UPS systems, batteries, test equipment, and associated electrical apparatuses like switchgears, panels, breakers, disconnects, ATSs, and generators
• Strong working knowledge of NEC, maintenance practices, maintenance and supply procedures, and quality control procedures
• Demonstrated ability to diagnose malfunctions and employ testing and inspection techniques
• Proficiency in reading and interpreting schematic diagrams
• Requires strong written and oral communication skills

Skills

• Ability to lift, carry, and move objects weighing up to [50 pounds]
• Physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials
• Proper lifting techniques and safety protocols must be followed to ensure personal and team safety
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English
• May use a standard ladder without exceeding the weight limit while carrying tools
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events)
• See details at close range (within a few feet of the observer)
• Listen to and understand information and ideas presented through spoken words and sentences

Benefits

We Offer An Excellent Benefits Package Including A competitive salary Medical, dental, vision, life, and disability insurance Paid time off Tuition reimbursement 401k Retirement Plan Military Reserve pay offset Paid maternity leave