Upper Extremities Sales Associate - Grand Rapids

What you will do

• Partner closely with Sales Representative(s) in the area to quickly learn the medical device industry and Upper Extremities business, and then contribute to the growth of that business in the assigned territory.
• Cover cases in the assigned territory, market and promote the products in the assigned accounts, build sets, manage inventory, and, as they learn and grow, begin to convert customers to Stryker.
• Attend surgeries in which Stryker Upper Extremities products are used, ensuring all products are available for surgeon use in each case and instruct surgeons regarding product use and functionality.
• Educate and inform doctors, nurses, and appropriate staff personnel as to the proper use and maintenance of Stryker products, product functionality and updates, changes to product portfolio, and educational programs.
• Contact customers to identify sales opportunities, deliver excellent customer service, and further develop the customer relationship.
• Identify the needs of new prospects, in conjunction with the assigned Sales Representative, and develop appropriate responses.
• Provide tailored promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality, and distinguish Stryker products from those of competitors.
• Perform field calls for the account(s) and assigned territory.
• Assist in the implementation of new sales plans and effective marketing strategies to competitively position the organization.
• Partner with the Sales Representative and organization to meet and exceed business targets (quotas).
• Act as the primary backup contact for Sales Representative(s).
• Resolve any problems or questions that arise in account(s).
• Manage inventory and build proper inventory levels and sets to meet customer needs.
• Acquire and process Customer Purchase Orders (POs) for proper invoicing.
• Market the product line to customers, based upon knowledge of functionality, features, and factors that differentiate Stryker’s Upper Extremities products from those of its competitors.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours.
• Adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.

What you need

• Bachelor’s Degree OR
• - Associate’s degree or Medical Certification (i.e. CST, PT, CPT, etc.) + at least 2 years of professional and/or related experience
• - High School Diploma + at least 4 years of professional and/or related experience
• - 4+ years of active duty military service

Pay

$65,000 salary and may be eligible to earn commission and/or bonuses + benefits.

Benefits

• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.