Upper Deck: Host

About the role

Cooperstown All Star Village is seeking an upbeat, welcoming Host to manage guest flow and create a positive first impression for families and teams dining at All Star Village. The Host is the first point of contact for guests and plays a key role in creating a warm, welcoming, and organized dining experience.

Responsibilities

• Greet and seat guests in a friendly, efficient manner.
• Manage waitlists and organize table turnover.
• Communicate effectively with servers and management.
• Maintain cleanliness of host stand and entry areas.
• Provide support to the service team as needed.

Qualifications

• Proven experience in food and beverage operations, preferably in hospitality, resorts, sports facilities, or seasonal/event-based settings.
• Strong communication, interpersonal, and organizational skills; proficiency with inventory tracking, POS reporting, and administrative tools.
• Adaptable, growth-oriented, solution-focused mindset; passionate about guest experience, operational excellence, and team development.

Preferred Requirements

• Food safety, ServSafe, or relevant hospitality certifications a plus.
• Full-time availability with flexibility for peak periods, opening days, and event work.

Work Conditions / Physical Requirements

• Ability to work long shifts in high-volume settings and meet physical demands (standing 8+ hours, lifting up to 50 lbs, repetitive tasks).
• Lift up to 50 lbs (cases, equipment).
• Routinely exposed to varying weather, dust/particles, and high-volume kitchen conditions.

Benefits

• Performance-based wage increases.
• Flexible scheduling (with peak-period requirements).
• Access to certifications, training programs, and professional development.
• Regular performance reviews with actionable feedback.
• Opportunities for cross-training and collaboration across departments.