Upgrade Install and Relocation Engineer

About the role

As an Upgrade Install and Relocation Engineer at ASML US, you will play a crucial role in ensuring that ASML’s cutting-edge lithography machines function optimally at customer sites. Your responsibilities include assembling and qualifying machines on-site, installing and aligning components, and diagnosing and resolving issues.

Responsibilities

• Calibrate and qualify the machine on site according to a predefined test sequence.
• Install ASML equipment at customer locations, including new features and pilot systems.
• Analyze applicability, accuracy, and adherence to design specifications.
• Evaluate and diagnose problems and make appropriate repairs.
• Work with co-workers and the customer to isolate and solve problems.
• Answer customer questions and assist customers professionally.
• Provide support and assistance to less experienced ASML or local personnel as necessary.
• Perform complex adjustments, perform upgrades, and prepare written technical reports if required.

Requirements

• Bachelor’s degree in a technical field or equivalent combination of education and experience.
• Minimum 2+ years’ experience in the semiconductor industry.
• Minimum 2+ years’ Field Service Engineer work experience.
• Minimum 2+ years’ experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Knowledge of the semiconductor industry, vacuum system, or plasma is preferred.

Qualifications

• Bachelor’s degree in an Engineering field or equivalent combination of education and experience.
• Minimum 2+ years’ experience in the semiconductor industry.
• Minimum 2+ years’ Field Service Engineer work experience.
• Minimum 2+ years’ experience using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Knowledge of the semiconductor industry, vacuum system, or plasma is preferred.

Skills

• Observation and response to people and situations.
• Learning and applying new information or skills.
• Clear and concise communication.
• Customer focus and commitment to satisfaction.
• Result-driven and accountable.
• Effectiveness in a demanding environment.
• Following procedures within timelines.
• Independence and teamwork.
• Computer application experience, including data analysis tools, word processing, spreadsheet, and presentation software.
• Flexibility to expand technical competencies.

Other information

• This position is a safety-sensitive role requiring the ability to operate heavy/complex machinery and work safely.
• Will work a compressed work week if needed.
• Typically works 12-hour shifts.
• May require travel up to 75% of the time.
• Position works under the direction of a Manager, Supervisor, or Sr. Engineer.
• Requires access to controlled technology.