University Dining Supervisor

About the role

Ball State University has a professional leadership opportunity available in University Dining that offers an excellent benefits package, paid time off, and the opportunity for work/life balance. The University Dining Supervisor position is responsible for directing, overseeing, and leading all food and beverage operations within Ball State University Dining. This position is a morning supervisor.

Responsibilities

• Oversee and supervise employees in achieving excellence in customer satisfaction, food quality, service of food, employee efficiency and productivity, financial goals, and compliance with safety and sanitation standards, HACCP standards, Indiana Food Service Code regulations, and rules, policies and procedures of Ball State University.
• Lead and supervise employees in executing correct, timely procedures in meeting license/franchise and department standards in relation to the preparation and service of all menu items, including but not limited to recipe preparation, food presentation, quality control, customer service, and sanitation and safety as defined by BSU manuals, handbooks, HACCP standards, Indiana Food Code, NRA ServSafe, and other industry standards.
• Orient, coach, and train employees resulting in well-trained employees who consistently exhibit excellence in job knowledge and performance.
• Evaluate, investigate, and secure approval of General Manager and the Assistant Director of Personnel, or the Director, then issue warranted counseling or discipline to employees in a timely manner according to university policies and procedures.
• Evaluate employee performance and complete timely formal appraisal forms impartially and in an unbiased manner.
• Contribute to optimizing profitability through effective monitoring and supervision of food waste, portion control, inventory management, key control, theft and security controls, proper charging of sales to customers and employees by cashiers, and employees as they use and care for the facility, equipment, and furnishings.
• Collaborate in executing an effective marketing and promotion program for the unit in conjunction with the General Manager, approval from the Assistant Director of Personnel, and Assistant Director of Operations.
• Provide planning of standard and custom menus, submit recipes for new menu items, and assist with development of sales mix for the unit.
• Coordinate an effective laundry procedure to ensure proper supply of clean linen.
• Perform food preparation, service and cashiering duties in emergency situations, and/or for short work periods to meet customer demand.

Requirements

• Associates degree from an accredited institution or equivalent combination of education, credentials, certification, and experience.
• At least one year of direct or related work experience (exclusive of teaching) in commercial or institutional food service, with demonstrated leadership and dynamic team building skills.

Qualifications

• Bachelor's degree from an accredited institution preferred.
• Five years of direct or related work experience (exclusive of teaching) in commercial or institutional food service, with demonstrated leadership and dynamic team building skills supervisory experience.

Skills

• Strong analytical and problem-solving skills.
• Skills in oral and written communication.

Benefits

Ball State University offers an excellent benefits package, including paid 24 vacation days, 12 sick days and 10 holidays a year, affordable health and dental insurance, robust long-term disability and life insurance plans, and a range of retirement benefits to provide financial security to you and your family. Additionally, we offer 90% coverage of your child's (or children's) undergraduate college tuition at Ball State, and 100% coverage of your undergraduate degree and 80% of your graduate tuition.

Pay

$43,888

Schedule

Morning supervisor