Universal Banker - Victor Branch

Purpose of Position

This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings.

Accountabilities

• Create a positive face to face member experience
• Build long lasting relationships with members
• Work in either a Teller or Relationship Banker position depending on the branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs
• Educate and Refer a variety of products and services to members
• Aid members with accounts, loans and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

Qualifications

• One year in sales/service in the financial services or comparable industry
• High School diploma or High School equivalency diploma required
• Strong, communication, problem solving and decision making abilities
• Prior Sales Experience preferred
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role
• Complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Benefits

Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Why work at ESL?

• ESL is one of the largest and most successful federal credit unions in the country.
• We are locally owned and known for valuing people and sharing our success with our employees.
• We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.
• We’re committed to diversity, equity, and inclusion.
• We believe we are a stronger, more successful organization because of this commitment.
• We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings.
• We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.