Universal Banker I, II, III, IV, Telluride

Location: 101 East Colorado Avenue, Unit A, Telluride, CO 81435
Schedule: Monday - Friday, 8:00am - 5:00pm
Employee Type: Non-Exempt Full-Time

Pay

Hiring pay ranges (includes $5.00 per hour Cost of Living Adjustment):

• Universal Banker I: $23.50 - $29.00 per hour
• Universal Banker II: $23.50 - $31.00 per hour
• Universal Banker III: $24.00 - $33.50 per hour
• Universal Banker IV: $26.00 - $36.50 per hour

This position may be eligible for an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.

Benefits

• Minimum 4 weeks of Paid Time Off (PTO)
• 11 paid holidays
• Medical, dental, and vision insurance
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care spending accounts
• Company-provided life, AD&D, and disability insurance with supplementation options
• 401(k) plan with discretionary company match and profit sharing
• Discretionary annual bonus and employee referral incentives
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program
• Spanish Communication Assistant Program Incentive

About the Role

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with customers and within communities. ANB is committed to rewarding team members who strengthen the company and culture.

Responsibilities

• Process paying/receiving transactions and maintain accurate records of all transactions.
• Cash checks within assigned limits and stated guidelines.
• Responsible for daily cash settlements of cash and proof transactions; balance cash drawer.
• Open checking, savings, money market, and certificates of deposit accounts.
• Order checks and ATM/debit cards; provide starter checks for new accounts.
• Apply selling techniques to open, develop, and close sales; create product interest; actively cross-sell products/services.
• Identify customers' financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
• Display sufficient knowledge in explaining, selling, and administering products; refer customers to appropriate resources within the organization.
• Actively seek to understand customers' complete financial services needs and recommend products and services based on those needs, including follow-up actions as outlined in the ANB C.A.R.E.S Client Onboarding procedure.
• Identify cross-sell and referral opportunities to broaden customer banking relationships.
• Respond to customer needs and priorities; establish effective working relationships with customers; identify and take appropriate action on customer needs.
• Provide efficient and courteous customer service; research problems and implement appropriate resolution.
• Collaborate with team members to achieve branch goals and objectives.
• Maintain confidentiality as defined by department and company standards.
• Maintain current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements and other banking regulations and policies.
• Adhere to all bank policies, procedures, and regulatory requirements.
• Participate in training and development activities to enhance job knowledge and skills.
• Support the company's Mission, Vision, and Values.
• Perform other duties as assigned.

Requirements

Universal Banker I

• No experience required; previous customer service or cash handling experience preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and proficiency in Microsoft Office applications.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker II

• Minimum 6 months prior bank experience performing teller or personal banker duties; or 1 year of cash handling or customer service experience; or equivalent combination of education and experience.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Intermediate understanding of banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker III

• Minimum 2 years prior bank experience performing teller or personal banker duties for external candidates.
• Minimum 1 year prior bank experience performing teller or personal banker duties for internal candidates.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Advanced understanding of banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal Banker IV

• Minimum 4 years prior bank experience performing teller or personal banker duties for external candidates.
• Minimum 2 years prior bank experience performing teller or personal banker duties for internal candidates.
• Proficient computer skills and proficiency in Microsoft Office applications.
• Subject matter expert on banking products, services, and regulations.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.