Universal Banker I, II, III - Elgin, IL
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include. The posting includes: Who We Are (company description), Position Overview (description of role), Essential Job Function – All Levels (list of duties), Additional Responsibilities/Focus of Senior Universal Banker (Level 2), Additional Responsibilities/Focus of Universal Relationship Banker (Level 3), Minimum Requirements (per level), Competencies – All levels, Preferred, But Not Required, Compensation & Benefits (pay ranges, variable pay, benefits note). Also schedule: "This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm." That's schedule info.
We need to map to headings: About the role (maybe Position Overview), Responsibilities (Essential Job Function + Additional responsibilities), Requirements (Minimum Requirements), Qualifications (maybe Competencies), Skills (maybe part of competencies), Benefits, Pay, Schedule.
We should not repeat job title. We'll include sections: About the role (Who We Are + Position Overview?), Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Ensure we only include sections with real content.
We need to preserve all substantive info. Let's extract.
Who We Are: paragraph about Old Second.
Position Overview: description of Universal Banker positions levels I, II, III responsibilities.
Essential Job Function – All Levels: list of duties (multiple sentences). We'll turn into
- items.
Additional Responsibilities/Focus of Senior Universal Banker (Level 2): bullet points.
Additional Responsibilities/Focus of Universal Relationship Banker (Level 3): bullet points.
Minimum Requirements: three levels with specifics. We'll need to preserve each level's requirements. Could format as
- for each level? Or separate
? But only allowed headings are . We can't use . So we need to embed within
or
. Probably use - for each level's requirements.
Competencies – All levels: list of competencies.
Preferred, But Not Required: Associate or Bachelor’s degree preferred.
Compensation & Benefits: includes base pay ranges per level, variable pay eligibility, benefits note.
Schedule: mention of onsite position requiring availability during branch operating hours.
Benefits: The posting says "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's vague, no actual benefits listed. So we should not create a Benefits section unless there is real specific content. The line is just a heading with no detail. According to instruction: never create Benefits section unless posting actually states them. It states "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's not specific benefits. So we should omit Benefits section.
Pay: we have base pay ranges and variable pay. So we can include Pay section.
Schedule: we have schedule info.
Thus sections: About the role (maybe combine Who We Are and Position Overview), Responsibilities, Requirements, Qualifications (maybe Competencies), Pay, Schedule.
We need to ensure we don't create thin sections. We'll combine where appropriate.
Let's craft HTML:
About the role
Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview The Universal Banker positions, levels I, II and III (Universal Banker, Senior Universal Banker and Universal Relationship Banker) are responsible for providing front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed.
Then Responsibilities: combine Essential Job Function – All Levels plus Additional responsibilities for levels 2 and 3.
We'll create - items.
Essential Job Function – All Levels list items:
- Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns.
- Follows up with customers by phone or email.
- Accurately opens, closes, and maintains customer accounts according to established policies and procedures.
- Understands material covered in Personal Banker training manuals.
- Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second’s comprehensive portfolio of banking options.
- Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.
- Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
- Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer.
- Maintains working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.
- Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR’s, BAI, Signature Cards, CIP, Beneficial Ownership).
- Maintains flexibility in work schedule including opening/closing branch as needed.
- Demonstrates willingness to fill in at other OSB locations as needed.
Additional Responsibilities/Focus of Senior Universal Banker (Level 2):
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Leads branch by example through exceptional customer service.
Additional Responsibilities/Focus of Universal Relationship Banker (Level 3):
- Manages a book of Retail Banking clients by maintaining regular contact, advising on Personal Banking matters, and serving as a liaison to other business lines for their client base.
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Proactively connects with prospects and clients in the pursuit of new and cross sales opportunities.
- Utilizes each client communication to deepen customer relationships and loyalty to bank.
- Refers other lines of business, such as Wealth Management, Mortgage and Commercial.
- Has deep understanding and applied knowledge of more complicated retail products including IRAs and loans; supports and trains colleagues on advanced products as appropriate.
We'll combine all into one
maybe with subheadings? But we cannot use other headings. Could just list all items; it's okay.
Requirements: Minimum Requirements per level.
We'll create - for each level.
Level 1: High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm.
Level 2: High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm.
Level 3: High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience). This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm.
Note: schedule repeats; we could move schedule to separate Schedule section and not repeat in requirements. But we need to preserve all info; we can keep schedule in Requirements but also have Schedule section. However duplication might be considered duplicated lines; we should avoid duplication. Better to put schedule in its own section and not repeat in requirements. So we can omit schedule from requirements and just keep the experience/education parts. But we must preserve all substantive info; if we remove schedule from requirements, we still have it in Schedule section, so it's preserved. Good.
Thus Requirements section will contain only education/experience and licensing etc.
Let's extract:
Level 1: High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.
Level 2: High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements.
Level 3: High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience).
We'll put each as
- .
Qualifications: Competencies – All levels list.
- Demonstration of excellent customer service and professional communication.
- Dedication to product promotion, sales referrals, and cross selling products/services.
- Math and computer proficiency.
- Technical aptitude toward learning and utilizing bank software applications.
- Basic understanding of banking, check processing, credits and debits.
- Focus and organization during periods of high volume or interruption.
- Reliable: dedication & commitment to work; follow-through on all tasks.
- Knowledge and compliance with bank rules and regulations.
Preferred, But Not Required: Associate or Bachelor’s degree preferred.
We could include that in Qualifications as a note.
Pay: Compensation & Benefits section includes base pay ranges per level and variable
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include. The posting includes: Who We Are (company description), Position Overview (description of role), Essential Job Function – All Levels (list of duties), Additional Responsibilities/Focus of Senior Universal Banker (Level 2), Additional Responsibilities/Focus of Universal Relationship Banker (Level 3), Minimum Requirements (per level), Competencies – All levels, Preferred, But Not Required, Compensation & Benefits (pay ranges, variable pay, benefits note). Also schedule: "This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm." That's schedule info. We need to map to headings: About the role (maybe Position Overview), Responsibilities (Essential Job Function + Additional responsibilities), Requirements (Minimum Requirements), Qualifications (maybe Competencies), Skills (maybe part of competencies), Benefits, Pay, Schedule. We should not repeat job title. We'll include sections: About the role (Who We Are + Position Overview?), Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Ensure we only include sections with real content. We need to preserve all substantive info. Let's extract. Who We Are: paragraph about Old Second. Position Overview: description of Universal Banker positions levels I, II, III responsibilities. Essential Job Function – All Levels: list of duties (multiple sentences). We'll turn into
- items.
Additional Responsibilities/Focus of Senior Universal Banker (Level 2): bullet points.
Additional Responsibilities/Focus of Universal Relationship Banker (Level 3): bullet points.
Minimum Requirements: three levels with specifics. We'll need to preserve each level's requirements. Could format as
- for each level? Or separate
? But only allowed headings are
. We can't use
. So we need to embed within
or
- . Probably use
- for each level's requirements.
Competencies – All levels: list of competencies.
Preferred, But Not Required: Associate or Bachelor’s degree preferred.
Compensation & Benefits: includes base pay ranges per level, variable pay eligibility, benefits note.
Schedule: mention of onsite position requiring availability during branch operating hours.
Benefits: The posting says "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's vague, no actual benefits listed. So we should not create a Benefits section unless there is real specific content. The line is just a heading with no detail. According to instruction: never create Benefits section unless posting actually states them. It states "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's not specific benefits. So we should omit Benefits section.
Pay: we have base pay ranges and variable pay. So we can include Pay section.
Schedule: we have schedule info.
Thus sections: About the role (maybe combine Who We Are and Position Overview), Responsibilities, Requirements, Qualifications (maybe Competencies), Pay, Schedule.
We need to ensure we don't create thin sections. We'll combine where appropriate.
Let's craft HTML:
About the role
Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!
Position Overview The Universal Banker positions, levels I, II and III (Universal Banker, Senior Universal Banker and Universal Relationship Banker) are responsible for providing front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed.
Then Responsibilities: combine Essential Job Function – All Levels plus Additional responsibilities for levels 2 and 3. We'll create- items.
Essential Job Function – All Levels list items:
- Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns.
- Follows up with customers by phone or email.
- Accurately opens, closes, and maintains customer accounts according to established policies and procedures.
- Understands material covered in Personal Banker training manuals.
- Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second’s comprehensive portfolio of banking options.
- Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.
- Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
- Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer.
- Maintains working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.
- Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR’s, BAI, Signature Cards, CIP, Beneficial Ownership).
- Maintains flexibility in work schedule including opening/closing branch as needed.
- Demonstrates willingness to fill in at other OSB locations as needed.
Additional Responsibilities/Focus of Senior Universal Banker (Level 2):
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Leads branch by example through exceptional customer service.
Additional Responsibilities/Focus of Universal Relationship Banker (Level 3):
- Manages a book of Retail Banking clients by maintaining regular contact, advising on Personal Banking matters, and serving as a liaison to other business lines for their client base.
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Proactively connects with prospects and clients in the pursuit of new and cross sales opportunities.
- Utilizes each client communication to deepen customer relationships and loyalty to bank.
- Refers other lines of business, such as Wealth Management, Mortgage and Commercial.
- Has deep understanding and applied knowledge of more complicated retail products including IRAs and loans; supports and trains colleagues on advanced products as appropriate.
We'll combine all into one
- maybe with subheadings? But we cannot use other headings. Could just list all items; it's okay.
Requirements: Minimum Requirements per level.
We'll create
- for each level. Level 1: High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm. Level 2: High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm. Level 3: High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience). This is an onsite position requiring availability during branch operating hours, including Monday through Friday from 8:30am to 5:30pm and Saturday from 8:30am to 1:00pm. Note: schedule repeats; we could move schedule to separate Schedule section and not repeat in requirements. But we need to preserve all info; we can keep schedule in Requirements but also have Schedule section. However duplication might be considered duplicated lines; we should avoid duplication. Better to put schedule in its own section and not repeat in requirements. So we can omit schedule from requirements and just keep the experience/education parts. But we must preserve all substantive info; if we remove schedule from requirements, we still have it in Schedule section, so it's preserved. Good. Thus Requirements section will contain only education/experience and licensing etc. Let's extract: Level 1: High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Level 2: High school diploma (or equivalent) and two years of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Level 3: High school diploma (or equivalent) and three or more years of related experience which includes some banking and/or sales, client relationship management, consultancy experience, or cash handling, or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must successfully complete Universal (Relationship) Banker Cross Training Development Plan curriculum (or equivalent experience). We'll put each as
- . Qualifications: Competencies – All levels list. - Demonstration of excellent customer service and professional communication. - Dedication to product promotion, sales referrals, and cross selling products/services. - Math and computer proficiency. - Technical aptitude toward learning and utilizing bank software applications. - Basic understanding of banking, check processing, credits and debits. - Focus and organization during periods of high volume or interruption. - Reliable: dedication & commitment to work; follow-through on all tasks. - Knowledge and compliance with bank rules and regulations. Preferred, But Not Required: Associate or Bachelor’s degree preferred. We could include that in Qualifications as a note. Pay: Compensation & Benefits section includes base pay ranges per level and variable
- items.
Essential Job Function – All Levels list items:
- Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns.
- Follows up with customers by phone or email.
- Accurately opens, closes, and maintains customer accounts according to established policies and procedures.
- Understands material covered in Personal Banker training manuals.
- Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second’s comprehensive portfolio of banking options.
- Begins to learn and apply knowledge to more complicated retail products including IRAs and loans.
- Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results.
- Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer.
- Maintains working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.
- Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR’s, BAI, Signature Cards, CIP, Beneficial Ownership).
- Maintains flexibility in work schedule including opening/closing branch as needed.
- Demonstrates willingness to fill in at other OSB locations as needed.
Additional Responsibilities/Focus of Senior Universal Banker (Level 2):
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Leads branch by example through exceptional customer service.
Additional Responsibilities/Focus of Universal Relationship Banker (Level 3):
- Manages a book of Retail Banking clients by maintaining regular contact, advising on Personal Banking matters, and serving as a liaison to other business lines for their client base.
- Meets elevated sales and service goals through daily customer interactions and proactive sales opportunities.
- Proactively connects with prospects and clients in the pursuit of new and cross sales opportunities.
- Utilizes each client communication to deepen customer relationships and loyalty to bank.
- Refers other lines of business, such as Wealth Management, Mortgage and Commercial.
- Has deep understanding and applied knowledge of more complicated retail products including IRAs and loans; supports and trains colleagues on advanced products as appropriate.
We'll combine all into one
- for each level's requirements.
Competencies – All levels: list of competencies.
Preferred, But Not Required: Associate or Bachelor’s degree preferred.
Compensation & Benefits: includes base pay ranges per level, variable pay eligibility, benefits note.
Schedule: mention of onsite position requiring availability during branch operating hours.
Benefits: The posting says "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's vague, no actual benefits listed. So we should not create a Benefits section unless there is real specific content. The line is just a heading with no detail. According to instruction: never create Benefits section unless posting actually states them. It states "Benefits: How We Support You - Old Second Thanks for considering Old Second!" That's not specific benefits. So we should omit Benefits section.
Pay: we have base pay ranges and variable pay. So we can include Pay section.
Schedule: we have schedule info.
Thus sections: About the role (maybe combine Who We Are and Position Overview), Responsibilities, Requirements, Qualifications (maybe Competencies), Pay, Schedule.
We need to ensure we don't create thin sections. We'll combine where appropriate.
Let's craft HTML:
- for each level? Or separate