Universal Banker I - Float
JOB DUTIES AND RESPONSIBILITIES
Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.
Collaborate with branch management and internal business partners to uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.
Engage in defined sales activities including uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.
Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.
CUSTOMER EXPERIENCE
Make a personal connection with every customer.
Uncover their financial needs through meaningful discussion and exploration.
Make educated product and service recommendations based on expert knowledge of same.
Provide financial solutions that meet the customer’s needs.
BUSINESS ACUMEN AND TECHNICAL KNOWLEDGE
Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.
Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank.
Demonstrate the ability to build relationships and alliances with customers and colleagues.
Able to demonstrate a high level of proficiency with Salem Five’s digital technology offerings.
Proficient with mobile smart phones and downloading applications.
Includes the basics of texting, email and application management.
Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook)
Proficient using the Internet (mobile and desktop) to search for and locate information.
Eager to embrace new and emerging technologies.
EDUCATION AND/OR EXPERIENCE
High school diploma, or equivalent required.
Some experience in a retail environment preferred, but not required.
Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver a superior customer experience.
BENEFITS/INCENTIVES
We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement.
You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.
PAY RANGE
$40,000 - $50,000 plus incentives
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range.
Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.