Jobs · Sales · Illinois

Universal Banker Floater (Chicago, Bloomingdale, Carol Stream, Wheaton, Elgin)

Old Second National Bank · Carol Stream, IL · 4 wk ago
Sales$18.1–$22.5/hrFull-time
We need to output HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content. Given posting: "Who We Are At Old Second..." includes company description. That could be "About the role"? Actually "Who We Are" is about company. Could map to "About the role"? Probably "About the role" heading for overview. We'll include a

with company description and position overview. Responsibilities: list of essential job functions. We'll put

  • each. Requirements: Minimum Requirements. Qualifications: maybe Preferred, But Not Required? Could be Qualifications (preferred). We'll treat Preferred as Qualifications. Skills: Competencies list. Benefits: Compensation & Benefits includes base pay, travel reimbursement, variable pay, benefits description. We'll need separate Pay and Benefits sections? The instruction: include Pay and Benefits sections only if posting actually states them. It does state base pay, travel reimbursement, variable pay, benefits. So we can have Pay section with base pay and variable pay info. Benefits section with benefits description (maybe "How We Support You"). Schedule: Branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm. Also mention must be able to work in multiple locations. That's schedule? Could be Schedule section with hours. We must not include Job ID etc. No boilerplate. We must not create sections with filler like "commensurate with experience". Not present. We'll output HTML fragment. Structure:

    About the role

    Who We Are At Old Second... Position Overview ...

    Responsibilities

    • ...
    • ...

    Requirements

    Minimum Requirements ...

    Qualifications

    Preferred, But Not Required ...

    Skills

    • Competencies list...
    • ...

    Pay

    Base pay: $18.10 - $22.50/hour. Travel reimbursement provided for travel beyond home branch (follows Old Second expense reimbursement policy). Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales performance.

    Benefits

    Benefits: How We Support You - Old Second Thanks for considering Old Second!

    (maybe keep as is)

    Schedule

    Branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm. Must be able to work in the following locations: Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora (on occasion) and Chicago Taylor Street & North Avenue.

    Check we didn't repeat job title. Good. We need to ensure we preserve all substantive information. Let's extract details. Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Engage customers daily and join Old Second as a Universal Banker Floater! Position Overview The Universal Banker Floater is highly visible and accessible to our customers, providing exceptional service and assisting customers with all of their banking needs. The Universal Banker performs front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed. The Floater must be able to work in multiple locations and business needs require. This role will be required to work in the following branch locations: Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora (on occasion) and Chicago Taylor Street & North Avenue locations. Essential Job Functions list: we need to capture each bullet. Let's list them: - Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns. - Follows up with customers by phone or email. - Accurately opens, closes, and maintains customer accounts according to established policies and procedures. - Understands material covered in Personal Banker training manuals. - Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second’s comprehensive portfolio of banking options. - Begins to learn and apply knowledge to more complicated retail products including IRAs and loans. - Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including internal survey results. - Utilizes cross training as a Teller to fill in as needed behind the Teller line to handle basic transactions including cashing checks, processing deposits and withdrawals, and adhering to processes and procedures including balancing drawer. - Maintains working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training. - Responsible for Operational Accuracy and Compliance (ex. Records, TD Ops, BSA/Fraud/CTR’s, BAI, Signature Cards, CIP, Beneficial Ownership). - Maintains flexibility in work schedule including opening/closing branch as needed. - Demonstrates willingness to fill in at other OSB locations as needed. Minimum Requirements: High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.); or equivalent combination of education and experience. Must become licensed with NMLS registration within 60 days of assuming role and meet Bank training requirements. Must work onsite to perform responsibilities of this position. Branch hours: Monday-Friday, 8am-6pm and Saturday, 8am-12pm. Must be able to work in the following locations: Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora (on occasion) and Chicago Taylor Street & North Avenue Competencies: list: - Demonstration of excellent customer service and professional communication. - Dedication to product promotion, sales referrals, and cross selling products/services. - Math and computer proficiency. - Technical aptitude toward learning and utilizing bank software applications. - Basic understanding of banking, check processing, credits and debits. - Focus and organization during periods of high volume or interruption. - Reliable: dedication & commitment to work; follow-through on all tasks - Knowledge and compliance with bank rules and regulations. - Multi-task and follow-through on all responsibilities. Preferred, But Not Required: Associate or bachelor’s degree preferred. Prior experience as a teller or personal banker. Compensation & Benefits: Base pay: $18.10 - $22.50/hour. Travel reimbursement provided for travel beyond home branch (follows Old Second expense reimbursement policy). Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent’s knowledge, skills and experience. Variable pay: Eligible to participate in the Retail Incentive Plan. Payment varies based upon sales performance. Benefits: How We Support You - Old Second Thanks for considering Old Second! We need to avoid repeating location list in multiple sections. It appears in Position Overview and Minimum Requirements. We should keep it only once? The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we need to keep both mentions? Might be duplicate but we should keep both? However we can combine? The rule: do not repeat job title as a heading, but does not forbid repeating content. It says preserve ALL substantive information; do NOT invent or summarize away detail. If we remove duplicate, we might be summarizing away detail (though it's same). Safer to keep both occurrences. But we can place location list in About the role (position overview) and also maybe in Requirements? We have schedule section includes location list; we could keep location list only in schedule and not duplicate elsewhere. However the position overview also mentions locations; removing that would lose that detail (though it's same). Might be considered summarizing away detail? It's same detail, but still it's part of the overview. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." If we omit it, we are summarizing away detail (even if duplicate). Safer to keep it in both places. Thus we need to include location list in About the role paragraph and also maybe in Requirements (Minimum Requirements) paragraph. But we already have schedule section with branch hours and location list. Could duplicate location list there as well. Might be okay. Let's structure: About the role: include company description + position overview + location list (from position overview). We'll embed location list there. Responsibilities: essential job functions list. Requirements: Minimum Requirements paragraph (including education, NMLS, onsite, branch hours, location list). We'll include branch hours and location list here as well. Qualifications: Preferred, Not Required. Skills: Competencies list. Pay: base pay, travel reimbursement, variable pay. Benefits: benefits description. Schedule: maybe we could omit schedule because branch hours already in Requirements. But we need to include schedule only if posting has real content. It does have branch hours. However we already placed branch hours in Requirements. To avoid duplication, we could still include schedule section with branch hours (maybe without location list). But that would duplicate branch hours. Might be okay but could be considered redundant. The instruction prefers few substantive sections over many thin ones. Having schedule section may be thin if we already have branch hours elsewhere. Better to not create schedule section if we already covered branch hours in Requirements. However the requirement to include a section only when posting has real content; we have real content for schedule (branch hours). But we already used that content elsewhere. The instruction does not forbid using same content in multiple sections, but we should avoid thin sections. I'd say we can omit schedule section and keep branch hours in Requirements. That satisfies preserving info (branch hours present). No schedule section needed. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Check we have Pay and Benefits separate. Good. Now craft HTML. We need to use

    for each heading. Use
    • for lists. Use

      for prose. Let's write. About the role paragraph: combine Who We Are and Position Overview and location list from position overview. We'll write:

      Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Engage customers daily and join Old Second as a Universal Banker Floater! Position Overview The Universal Banker Floater is highly visible and accessible to our customers, providing exceptional service and assisting customers with all of their banking needs. The Universal Banker performs front line customer service and sales including accurately opening and closing accounts, performing account maintenance, profiling customers for new sales and cross sell opportunities, and for performing basic Teller functions as needed. The Floater must be able to work in multiple locations and business needs require. This role will be required to work in the following branch locations: Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora (on occasion) and Chicago Taylor Street & North Avenue locations.

      Responsibilities list: each essential job function as
    • . Requirements paragraph: Minimum Requirements text. We'll

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