Universal Banker
Rockland Federal Credit Union · Mansfield, MA · 1 mo ago
On-siteSales$22.5–$24/hrFull-time
Key Responsibilities
- Open new accounts, business accounts, share certificates, IRAs, and specialty products.
- Initiate consumer loan applications and refer mortgage and commercial lending opportunities.
- Affiliate members with online and mobile banking support.
- Process deposits, withdrawals, payments, account maintenance, disputes, and stop payments.
- Servicing and maintaining credit cards.
- Promoting products and services that meet member needs.
- Balancing cash drawer and maintaining accurate records.
- Supporting branch operations in a dual-control capacity.
- Following security, fraud prevention, and compliance requirements.
- Assisting with training and mentoring new team members.
Qualifications
- 1–2 years of branch banking, credit union, or retail financial services experience.
- Previous Senior Teller, Universal Banker, or Lead Teller experience preferred.
- Notary Public certification required or ability to obtain.
- Credit union experience preferred.
- Knowledge of BSA, Reg CC, Reg E, and other banking regulations.
- Strong communication, attention to detail, and member service skills.
Work Schedule
This is a full-time, branch-based position that may require Saturday hours based on branch scheduling needs.
Benefits
- Cigna medical benefits
- Dental benefits
- Vision benefits
- A 401(k) plan with company match and profit-sharing potential
- Flexible health and dependent care plans
- Life, AD&D, and LTD insurance
- A generous and flexible tuition reimbursement program
- A PTO package designed to help employees recharge and enjoy time with family and friends
Pay
The base salary range for this position is $22.50 - $24.00 per hour, excluding fringe benefits or potential incentives. Your final base pay will be determined based on skills, education, and experience.
Equal Opportunity Employer
Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.