Universal Banker

Responsibilities

• Cash checks, accept deposits, process withdrawals, and handle loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures.
• Open new accounts and help customers choose the right financial products.
• Provide excellent customer service, including greeting customers warmly and professionally, actively listening to customer needs, and addressing inquiries promptly.
• Educate customers about our products and services, such as savings accounts, loans, and credit cards.
• Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Qualifications

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.