Universal Assistant Manager

Key Responsibilities

• Support the Store Manager in driving sales and profitability through effective planning and execution
• Supervise daily operations across all departments, including scheduling, inventory, ordering, and merchandising
• Train, mentor, and evaluate employees to maintain high standards of performance, customer service, and teamwork
• Maintain compliance with safety, sanitation, and food handling regulations
• Monitor store expenses, control losses, and maintain accurate financial and operational reports
• Maintain a clean, safe, and customer-friendly store environment
• Handle customer concerns promptly and professionally, ensuring a positive shopping experience
• Participate in marketing, promotions, and community engagement initiatives

Requirements

• A high school diploma or equivalent; further education is a plus
• 2+ years of management or supervisory experience, preferably in retail or food service
• Strong leadership, communication, and organizational skills
• Ability to lift 25–50 lbs, stand for long hours, and work 50–60 hours per week
• Fluency in English; knowledge of Eastern European languages or Spanish is a plus
• Willingness to obtain ServSafe and forklift certifications within 3 months of employment