Unit Secretary-Urology & Vascular Surgery 12W Full-time Evenings

About the role

The Unit Secretary plays a crucial role in patient care units, serving as the receptionist and assisting with various administrative tasks.

Responsibilities

• Extends courtesies to patients, staff, and visitors in a prompt and responsive manner.
• Aids in monitoring visitor/employee access and alerts security as necessary.
• Coordinates patient care requests and escalates urgent issues to appropriate staff.
• Answers phone calls and transfers them according to hospital standards using AIDET.
• Prepares medical records on admission, discharge, and transfer.
• Maintains the patient medical record and ensures its accuracy.
• Facilitates unit readiness for EMR downtime and reports issues to IT HELP desk.
• Performs charge entry accurately.
• Manages patient flow by notifying appropriate staff of admissions, discharges, and transfers.
• Organizes and distributes patient care unit deliveries.
• Maintains a clean and organized nursing station and supplies.
• Completes supply requisitions and performs basic computer maintenance.
• Demonstrates proficiency in using online systems as required.

Qualifications

• High School diploma or equivalent.
• Excellent communication and customer service skills.
• Computer experience preferred.
• One year of college or business school preferred.
• Unit secretary experience preferred.
• Medical terminology knowledge preferred.