Unit Secretary - Riley -Full Time Nights-Labor and Delivery

About the Role

Join the Labor & Delivery team at Riley Hospital for Children, part of Indiana University Health, and play a vital role in supporting exceptional patient care. As a Unit Secretary, you will serve as a central point of communication for patients, families, physicians, nursing staff, and ancillary departments while ensuring the smooth day-to-day operations of the unit.

Responsibilities

• Serve as the primary receptionist for the Labor & Delivery unit.
• Greet patients, families, and visitors in a professional and compassionate manner.
• Answer and direct incoming phone calls promptly and accurately.
• Coordinate communication between physicians, nursing staff, and ancillary departments.
• Schedule and track patient tests, procedures, and appointments as needed.
• Maintain accurate and up-to-date patient records and documentation.
• Assist with patient admissions, transfers, and discharges.
• Ensure compliance with unit policies, procedures, and confidentiality standards.
• Provide clerical and administrative support to the patient care team.
• Identify and communicate operational concerns or needs to unit leadership.

Requirements

• High School Diploma or GED.
• Completion of Medical Assistant, Medical Secretary, or related healthcare training (preferred).
• Basic Life Support (BLS) certification through the American Heart Association (AHA).
• One to three years of clerical, administrative, or customer service experience in a healthcare setting.
• Knowledge of medical terminology.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Schedule

• Full-Time, Night Shift 7:00 PM – 7:30 AM.
• Every 4th Weekend and holiday rotations required.