Unit Secretary Postpartum

About the unit: The 6 and 8 Center at Butterworth Hospital are secure units with 20 private beds each, specializing in Women and Infant Services, specifically postpartum care of Mother-Baby couplets after labor and delivery. The average postpartum patient stay is 2–3 days. The 126 members of our Nursing and Support Team provide excellent care, creating lasting memories for team members and patients. We guide parents through this transitional period, offering assistance, education, and support, including Lactation Peer Counselors and Consultants during inpatient stays and a lactation warmline for continued assistance.

About the role

This role requires strong attention to detail and excellent communication skills. Two years of relevant experience in a healthcare setting with Microsoft Office (Outlook Calendar, Microsoft Word, etc.) is strongly preferred.

Responsibilities

• Perform receptionist/secretarial duties and maintain confidential records, supplies, and equipment per hospital and unit-specific standards.
• Serve as the primary clerical support for the unit, handling phone calls and providing directions to visitors or outside team members (e.g., lab, radiology, patient transport, nutrition services, environmental services).
• Call for support when directed by clinical staff.
• Assist with discharge, admit, and transfer paperwork.
• Order supplies and ensure rooms are appropriately stocked.
• Answer call lights for non-direct patient care needs.
• Interface with patients in a clinical setting as needed.
• Perform assistive patient care activities under RN supervision, including transporting patients and passing waters, per unit standards.
• Transport equipment to patient care areas as needed.

Qualifications

• High School Diploma or equivalent.
• AHA or ARC Basic Life Support (BLS) certification required within 60 days of hire.
• Prior relevant experience is preferred.

Schedule

Core schedule pattern (after orientation):

• Friday, Saturday, Wednesday, Thursday
• Sunday, Monday, Friday, Saturday
• Wednesday, Thursday, Sunday, Monday

Shift: Night (7:00 PM – 7:30 AM)
Weekly Scheduled Hours: 24
Days Worked: Core schedule, no Tuesdays
Weekend Frequency: Every third weekend

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Eligibility for benefits is determined by employment type and status.

Location

Butterworth Hospital – 100 Michigan St NE, Grand Rapids
Department: Women Infant Services Unit OB Postpartum 6C 8C Butterworth – Grand Rapids Hospital
Employment Type: Part time