Unit Secretary/Patient Care Technician, Orthopedic Surgery, Full Time, Days

About the role

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervision of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring, measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

This is a non-management job that will report to a supervisor, manager, director, or executive.

Responsibilities

• Performs effective customer service skills, including responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency; walking visitors to their destination; answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff, including daily introductions to patients/families with the use of AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager. Unit operation responsibilities include daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for the unit, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards, including cleaning equipment.
• Performs one of the following clinical support roles on a nursing unit: Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant (see specific job duties for each role).
• Performs other duties as assigned.

Requirements

• Education: Completion of a nursing assistant, patient care tech, or nursing fundamentals course.
• Experience: No experience required.
• In lieu of required education, may accept one (1) year of experience.

Schedule

Day shift (United States of America).

Location: Blount Memorial Hospital, Blount Memorial Hospital, Inc., Department of Orthopedic Surgery.

Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.