Unit Secretary - Oncology PT, Evenings (3p-11:30p)

About the role

Under the direction of a Registered Nurse, provides excellent customer service while delivering clerical and administrative services. Performs general reception duties at the nurse's station, including greeting visitors and responding to patient calls. Monitors, orders, and stocks supplies. Maintains a safe work environment for patients, visitors, and staff. Establishes and maintains excellent rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors.

Responsibilities

• Performs effective customer service skills, including responding to patients, family, and staff with kindness, courtesy, professionalism, and efficiency; walking visitors to their destination; answering phones/intercoms in a friendly manner.
• Participates in patient care rounding in collaboration with unit staff, including daily introductions to patient/families using AIDET.
• Manages ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager. Responsibilities include daily monitoring of supplies, ordering office and special supplies, monitoring PAR levels, and maintaining/organizing unit supply rooms.
• Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person.
• Provides administrative and clerical support as needed for the unit, including data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
• Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
• Monitors designated patient safety systems for alerts and immediately notifies the appropriate RN.
• Performs other duties as assigned.

Requirements

• Unit Secretary training program or unit-based on-the-job training.
• No prior experience required.
• In lieu of Unit Secretary training, 6 months of experience in a related healthcare setting or field or as an Administrative Assistant is acceptable.
• Completion of a nursing fundamentals course may substitute for the above requirements.

Schedule

Evening shift.

Location

Greenville Memorial Hospital, Oncology Nursing Department.