Unit Secretary - Nights

Core Responsibilities And Essential Functions

• Excellence in Customer Service by partnering with health care team, patient and family
• Protects rights and dignity of patient at all times. Builds relationships with the family. Maintains confidentiality.
• Participates in hourly patient rounding. Maintains paper medical record and scanning documents into electronic medical record as necessary.
• Solves patient concerns. Proactively offers assistance and comfort measures to patients and families.
• Presents self in positive and professional manner and show sensitivity to concerns and needs of others.

Team Work

• Supports initiatives of the Health care team. Participates in interdisciplinary rounds as scribe and facilitates outcome activities as needed.
• Performs charge reconciliation. Notifies nurse when physician has arrived on unit.
• Completes and submits supply requisitions; accepts and stocks delivery. Places orders for durable medical equipment.
• Participates in unit performance improvement initiatives. Supports professional nursing practice through shared governance, evidenced-based practice and ethical accountability.

Communication

• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors.
• Uses safety communication techniques. Places physician and ancillary consults.
• Maintains computer and other related IT equipment. Reports when devices are not working properly.
• Facilitates data recover during downtime. Communicates patient care concerns/problems/emergencies to the RN.
• Uses positive and respectful communication with all members of healthcare team, patients and families.

Safety and Infection Control

• Provides a safe environment for the unit operations. Consistent use of appropriate hand hygiene.
• Keeps patient rooms and unit areas clean and free of clutter. Follows appropriate PPE/Infection control policies.
• Reinforces the importance of universal precautions with patient and patients family. Operates Xenex machines after patient discharge.
• Performs environment of care rounds. Performs other duties as assigned.