Unit Secretary Mother Infant

Pay

Hourly wage estimate: $13.00 – $17.55 per hour. The typical candidate is hired below the midpoint of the range. Actual salary may vary based on specific skills, years of experience, and comparison to other employees in the role.

About the role

As a Unit Secretary on the Mother Infant unit, you will create a welcoming, organized environment where patients and families feel valued and informed. You will use clear, compassionate communication and attention to detail to keep the unit running smoothly and care for others like family – one shift at a time.

Johnston‑Willis Hospital has provided quality healthcare since 1909. The 290‑bed acute care facility serves Greater Richmond and the Tri‑Cities area, with specialties in cancer care, neuroscience (including the first‑in‑Richmond Neuroscience and Gamma Knife Center), and the first U.S. HCA Healthcare site to offer Focused Ultrasound for essential tremors.

Responsibilities

• Greet and guide patients and visitors with warmth and professionalism, offer updates, and ensure they feel informed and supported
• Maintain patient records accurately, enter physician orders, and protect patient information
• Handle all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keep the environment clean, organized, and well‑stocked to promote safety and comfort
• Take initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Qualifications

• Previous experience as a Unit Secretary in a hospital setting preferred
• Strong customer service and excellent English communication skills
• Familiarity with medical terminology
• Computer literate (ability to utilize programs such as Meditech, Word, Excel, etc.)
• Ability to perform work requiring frequent standing, bending, reaching, and some lifting

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
• Wellbeing support including free counseling and referral services
• Time away from work programs: paid time off, paid family leave, long‑ and short‑term disability, leaves of absence
• Savings and retirement: 401(k) with 100% match on 3%–9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, financial wellbeing counseling
• Education support: tuition assistance, student loan assistance, certification support, dependent scholarships, partnership with Galen College of Nursing
• Additional benefits: fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, consumer discounts

Note: Eligibility for benefits may vary by location.