Unit Secretary - Med Surg

Saint Francis Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

About the role

Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records. Acts as receptionist, performs clerical and secretarial duties, and serves as a liaison between patients, visitors, physicians, ancillary departments, and nursing staff. Bartlett Unit Secretaries may act as Nurse Assistant and must have the required certifications necessary for their department.

Responsibilities

• Perform general clerical duties on the nursing unit, including preparing, organizing, and maintaining patient records, charts, and documentation to ensure accuracy and compliance.
• Serve as the primary point of contact and receptionist for the unit, greeting patients and visitors, answering phone calls, and directing inquiries appropriately.
• Coordinate communication among patients, visitors, physicians, nursing staff, and ancillary departments to support efficient patient care and unit operations.
• Provide administrative and secretarial support to the nursing team, including scheduling, data entry, and managing unit correspondence and reports.
• Assist with basic patient care tasks as needed (when certified), functioning as a Nurse Assistant and supporting clinical staff in delivering quality care.
• Perform related duties as required.

Requirements

• High School Graduate or GED
• Familiarity with medical terminology and computer use
• CPR certification required for all Unit Secretaries
• Bartlett Unit Secretaries in the Emergency Dept. and Float Pool must also have CPI certification
• Memphis Behavioral Health Unit Secretaries must also have CPI certification

Qualifications

• Previous experience as a Unit Secretary preferred

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program
• Employee discount program
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

About the organization

Saint Francis Hospital-Memphis is a 479-bed full-service hospital located at 5959 Park Avenue in Memphis, TN. Offering a wide array of medical services, Saint Francis is noted for its many Centers of Excellence, including its Center for Surgical Weight Loss, Joint & Spine Center, Heart & Vascular Center, Chest Pain Emergency Center, and Surgical Services including its Center for Robotic Surgery, Diabetes Center, and Cancer Center. The hospital serves as an academic training site for University of Tennessee Surgical, Family Practice, and Psychiatric Residents and is accredited by the Joint Commission on the Accreditation of Healthcare Organizations.