UNIT SECRETARY- LABOR & DELIVERY (PT 8am-4:30pm)

Responsibilities

• Manage the day-to-day administrative tasks of the unit, including answering phones, scheduling appointments, and maintaining patient records.
• Cook up patient admissions, transfers, and discharges.
• Maintain up-to-date patient information in the electronic medical records (EMR) system, ensuring confidentiality and compliance with HIPAA regulations.
• Aid in emergency codes as needed.

Patient Experience

• Serve as the primary point of contact for incoming calls and in-person inquiries from patients, families, and visitors.
• Facilitate communication between the nursing staff, physicians, other healthcare providers, and community resources as needed.
• Aid in coordinating patient care by communicating with other departments.
• Aid in the coordination of patient flow within the unit, ensuring that patient needs are met promptly.

Employee Experience

• Contribute to a positive and collaborative work environment.
• Offer constructive feedback and assistance to peers, and engage in open communication to promote a culture of mutual respect and teamwork.

Clerical And Organizational Tasks

• Maintain an organized and efficient work environment by managing supplies, ensuring that forms and materials are readily available, and keeping the unit's physical and digital spaces well-organized.
• Update unit communication tools, such as whiteboards and patient status boards, to reflect current patient information and staff assignments.

Flexibility

• Demonstrate flexibility with assignments within professional scope/duties/licensure.

Preferred Experience

• Previous experience in a healthcare setting, preferably in an acute care setting or hospital environment, is highly desirable.
• Familiarity with medical terminology, EMR systems, and HIPAA regulations.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office management software.
• Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously while maintaining a high level of accuracy.

Required Licensure/Education

• A high school diploma or equivalent.
• A preferred education completion of a medical secretary or healthcare administration program.