Unit Secretary- Labor and Delivery Part Time Days
Northwestern Medicine · Lake Forest, IL · 1 wk ago
On-siteMarketingPart-time
Responsibilities
- Demonstrates exemplary customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues.
- Answers phones and aids accordingly.
- Communicates with patients and visitors including greeting them upon arrival and providing necessary information related to their visit.
- Responds to patient call lights and requests for assistance in a professional and timely manner.
- Facilitates obtaining a hard copy of the patient's health information and scanning into Electronic Medical Record.
- Manages admissions and discharges through Electronic Bed Board.
- Provides clinical staff with medical records of treatment of patients and correct flow of patient and maintains logbook.
- Coordinates and assists in transfer process for patients to another hospital.
- Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime.
- Orders departmental forms, supplies, and request engineering/biomed equipment repair.
- Construct departmental folders as needed.
- Maintains staff phone list for department.
- Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.
- Competency in ICARE.
- All other duties as assigned.
Qualifications
- High school diploma or equivalent
- Efficient computer skills
Preferred Skills
- Experience in EMR order entry and documentation