Unit Secretary – Intermediate – Progressive Care Unit (PCU) – Telemetry Unit – St. Francis Downtown

About the role

Bon Secours is a faith-based and patient-focused organization dedicated to enhancing the health and well-being of all people through exceptional patient care. The organization fosters a culture of compassion, collaboration, excellence, and respect among its associates.

Responsibilities

• Provides clerical support to the nursing unit
• Conducts themselves to promote an organized and positive culture on the unit
• Must possess the ability to troubleshoot and resolve caller problems and specific requests in a timely manner
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt, respectful manner from both internal customers and the community
• Schedules discharge follow-up appointments
• Aids in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned

Requirements

• Prior healthcare clerical work experience (preferred, not required)
• EPIC Electronic Health Record training (preferred, not required)

Skills & Abilities

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engages with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

Benefits

Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development, and continuing education support

Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.