Unit Secretary - Evenings - Oakville Emergency Department

About the role

Inova Alexandria Hospital - Oakville Emergency Department is seeking a dedicated Unit Secretary to join the team. This role is full‑time, 12‑hour evening shift (11 am‑11 pm or 12 pm‑12 am), every 5th weekend, 36 hours per week. Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience and is a top employer in the D.C. metro area and nationally.

Responsibilities

• Performs a variety of clerical activities and unit‑specific work to support efficient department operations
• Copies and faxes records and other information as needed
• Maintains and updates physician and lab databases
• Maintains forms and clerical supplies and ensures maintenance of medical supplies based on par levels
• Attends staff and committee meetings and records minutes as requested
• Prepares unit charges as appropriate for specific unit needs
• Provides support to ensure effective maintenance of confidential patient information
• Creates, maintains, and terminates patient charts in compliance with Medical Records guidelines
• Ensures the integrity of the medical record, including patient identification on all chart forms
• Obtains and files test results, lab reports and treatment in charts
• Updates patient charts in GECE/IDX with the time of discharge and moves them to EDDIS in a timely manner
• Runs and distributes EPIC reports as requested by leader
• Assists in answering call bells and communicating specific patient needs to staff
• Triages and escalates patient issues to next care provider if time exceeds 5 minutes or sooner as appropriate
• Facilitates the movement of patients into and out of unit and keeps the Charge nurse informed of patients to be admitted or transferred
• Coordinates with nurses, patient transport and admission personnel regarding admissions and transfers
• Schedules diagnostic tests and lab work as prescribed by nursing and medical staff
• Greets patients, families and visitors as they enter the unit
• Provides non‑clinical information (e.g., directions to a department, location of a patient's room, identification of assigned nurse) to patients, family members, visitors, staff, and physicians
• Monitors patient and visitor movements at the nursing station and provides information to facilitate prompt patient care
• Ensures that the desk always remains covered

Requirements

• Minimum Qualifications
  • Education: High School or GED
  • Certification: Basic Life Support (BLS) if also works as a Clinical Technician
• Preferred Qualifications
  • Experience: Healthcare and previous EPIC experience

Benefits

• Medical, dental and vision coverage
• Robust team member wellness program
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day
• Tuition and Student Loan Assistance: up to $5,250 per year in education assistance and up to $10,000 for student loans
• Mental Health Support: 25 mental health coaching or therapy sessions per person per year at no cost for team members, spouses/partners, and children
• Work/Life Balance: paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities

Schedule

Full‑time, 12‑hour evening shift (11 am‑11 pm or 12 pm‑12 am), every 5th weekend, 36 hours per week.