Unit Secretary - Emergency Room General

Position Summary

Performs a variety of clerical support and other duties to assist the nursing staff in carrying out daily patient care activities. Prepares and maintains patient medical records. Transcribes and expedites physician orders. Functions as a Receptionist. Reports to the Clinical Nurse Manager.

Qualifications

• EDUCATION/CERTIFICATION: High School Diploma or GED equivalent and knowledge of medical terminology.
• COMPETENCIES: Ability to read and communicate effectively using the English language and basic personal computer skills.

Essential Duties and Responsibilities

• Maintains an accurate medical record throughout visit.
• Accurately completes unit logs.
• Transcribes physician orders in a timely manner.
• Prioritizes orders by identifying those with timed or immediate action.
• Notifies appropriate nursing staff or department.
• Responds appropriately and in a timely manner to patient requests, including prompt acknowledgement to patient call bell.
• Maintains good working relationships both within the department and with other departments.
• Communicates appropriately and clearly to the charge nurse, co-workers and physicians.
• Places work orders and/or makes calls to resolve problems identified in the unit(s).
• Answers telephone or intercom promptly in a polite manner and communicates information to the appropriate personnel/family.
• Performs all aspects of indirect patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.