Unit Secretary, Emergency Department, Per diem

Exemption Status: Non-Exempt

Hiring Range: $16.60 - $29.88. The final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule

• One major summer holiday
• One major winter holiday
• One full weekend a month
• Shift: 4 - Mixed Shift, 8 Hours (3-11 scheduled hours)

About the Role

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where you can build the career you deserve. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other.

Responsibilities

• Serves as unit receptionist, directs patients, visitors, and others.
• Answers telephone and intercom; takes and relays messages; refers unusual or questionable situations to supervisor or others.
• Uses pneumatic tube system, dumb waiter, and receives and transmits messages.
• Arranges for specimen transport.
• Transcribes physician orders and enters them into the entry system according to standard procedure.
• Utilizes down-time procedures when indicated.
• Duplicates reports, mails, and distributes them.
• Prepares and maintains patient charts and kardexes; assembles medical records.
• Files reports and other documents such as laboratory and radiology reports in the appropriate part of medical records.
• Charts temperatures, pulses, blood pressures, weights, and respiration.
• Prepares diet sheets.
• Ensures completeness of charts and chart documents; collates medical records according to standard procedure.
• Assists physicians or others in procuring medical records.
• Schedules patients for consults and diagnostic and therapeutic services.
• Ensures appropriate transportation to scheduled appointments utilizing services of ancillary departments.
• Ensures preparation of charts, rooms, ambulances, and other services as required or directed.
• Obtains past medical records; prepares transfer and discharge charts.
• Prepares documents to accompany departing patients and arranges patient transportation.
• Maintains censuses with admissions, transfers, and discharges.
• Arranges admission, transfer, and discharge for patients.
• Enters, maintains, and retrieves computer information.
• Orders and maintains equipment and supplies.
• Maintains work area in neat and orderly fashion; maintains unit log as necessary.
• May be required to provide supply and dispatch services.
• Complies with established departmental policies, procedures, and objectives.
• Attends a variety of meetings, conferences, and seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches; demonstrates Standards of Respect and contributes to a professional, tolerant, and civil environment.
• Maintains regular, reliable, and predictable attendance.
• Performs other similar and related duties as required or directed.

Requirements

• Equivalent to high school plus additional specialized training.
• Knowledge of a variety of office procedures and operation of office equipment such as computers.
• Ability to handle multiple priorities and effective communication.
• 3 to 12 months of experience.
• Unless certification, licensure, or registration is required, an equivalent combination of education and experience may be substituted.

Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal office environment.

This position may have a signing bonus available; eligibility will be confirmed during the interview process.