Unit Secretary Emergency Department

Responsibilities

• Performs record organization and transcription of orders by completing necessary forms and requisitions.
• Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
• Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
• Performs clerical and receptionist duties using multiple phone and computer applications.
• Maintains the physical environment of the area.
• Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
• Responds to and prioritizes patient and family inquires in a professional manner.
• Captures and coordinates interpreter services as needed.
• Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
• Other duties as required.

Requirements

• Ability to prioritize and multi-task utilizing sound judgement.
• Must have good communication, interpersonal and organizational skills.
• Experience working with all levels within an organization is preferred.
• Experience in healthcare is preferred.
• Knowledge of medical terminology preferred.
• Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Qualifications

• Education: High School diploma or equivalent.
• Certification: Heartsaver AED required within 90 days of employment.
• Years of experience: None required.
• Years of experience supervising: None required.