Unit Secretary - Center for Pulmonary Care

About the role

The Unit Secretary provides clerical support to the nursing unit under general supervision. This role promotes an organized and positive culture on the unit and is essential in delivering excellent customer-focused service.

Responsibilities

• Troubleshoot and resolve caller problems and specific requests in a timely manner.
• Prioritize and navigate all internal and external calls promptly and respectfully.
• Schedule discharge follow-up appointments.
• Assist in recording traumas and codes within the facility.
• Perform other administrative or clerical duties and projects as assigned.

Requirements

• High School Degree or GED.
• Prior healthcare clerical work (preferred, not required).
• Training in EPIC Electronic Health Record (EHR) (preferred, not required).

Skills & Abilities

• Problem-solving skills and basic computer skills.
• 25 WPM typing skills with excellent communication and interpersonal skills.
• Ability to engage with staff and patients professionally.
• Proactive in a rapidly changing environment.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage, with HSA/FSA options.
• Life insurance and mental health resources.
• Discounts on various services.
• Paid time off, parental and FMLA leave.
• Short- and long-term disability, backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on the market and employment status.