Unit Secretary Case Manager Assistant

About the role

Aids Case Managers with patient-related tasks and clinical interventions.

Responsibilities

• Assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department.
• May perform other office-related tasks such as:
• Assisting with special medication fund programs.
• Updating resources.
• Issuing Medicare Important Message to patients.

Requirements

• High School diploma or G.E.D. equivalent.
• Associates degree preferred or equivalent healthcare experience.
• Good verbal and written communication skills.
• Ability to read, write, and speak English.
• Good critical thinking and problem-solving skills.
• Good organizational skills.
• Ability to multitask.
• Good interpersonal skills, including the ability to develop and maintain trusting relationships.
• Ability to conduct oneself professionally.
• Ability to be flexible.
• Ability to complete all assigned tasks with little supervision.
• Ability to move freely about the facility to visit patients.

Working conditions

• May work in a clinical environment with potential exposure to communicable disease.
• Position requires standing/walking for long periods of time.