Unit Secretary

About The Job

General Summary of Position

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Complies with governmental and accreditation regulations.
• Communicates clearly by using customer-focused principles.
• Receives greets and directs patients, visitors, and hospital personnel.
• Receives and distributes mail, flowers, and various other items for patients on the unit.
• Aids physicians and nursing staff with clerical needs as required.
• Aids Department Director, Clinical Coordinator, and Charge Nurse as directed.
• Answers call system and delivers messages to appropriate staff members.
• Functions as a communication liaison during emergency situations, STAT requests/orders.
• Requests and advises Bed Board/Patient Care Supervisor of all admissions/transfers/discharges/expiration.
• Faxes patient assignments and staffing information to the staffing office and ancillary departments.
• Plays calls to relay orders for consult to appropriate physician/clinician.
• Logs calls placed into consult log and follows up to ensure that consult message is received and acted upon.
• Maintains adequate quantity of supplies and equipment inventory.
• Orders, maintains, copies unit material as needed.
• Initiates, assembles, and maintains physical integrity of electronic and hardcopy of the patient's medical record.
• Faxes patient information to requested healthcare provider in accordance with HIPAA guidelines.
• Performs specialized tasks specific to each department by maintaining the required skills.

Minimal Qualifications

• Education: High School Diploma or GED required or equivalent.
• Experience: Experience in medical clerical/medical receptionist position preferred or Completion of nurse technician/medical assistant/medical clerical training preferred or Equivalent hospital experience preferred.

Hiring Range

This position has a hiring range of USD $18.40 - USD $29.74 /Hr.