Unit Secretary

Summary

Under the general supervision of the Nurse Manager, performs a variety of clerical and administrative support duties. Coordinates and documents flow of patient activity and information from admission into the unit, through discharge, or transfer from the unit.

Responsibilities

• Enters and edits all patient information into computer, including height and weight, isolation status, patient type, patient activity, and charge entries.
• Communicates clearly, concisely, and expeditiously with unit, other hospital staff, physicians, patients and visitors.
• Greets patients and visitors in professional, courteous, and helpful manner.
• Identifies and reports unauthorized personnel.
• Answers the telephone in a timely and courteous manner.
• Receives, records, and communicates messages accurately.
• Transfers telephone calls, and pages staff accurately.
• Answers patients’ call buttons and pages appropriate staff person to respond; does follow-up pages on unanswered pages.
• Enters and edits all patient information into computer, including height and weight, isolation status, patient type, patient activity, and charge entries.
• Completes Medical Record Review Checklist daily and upon checklist.
• Orders and maintains appropriate forms, dietary supplies, educational materials and office supplies for the unit.
• Maintains order and cleanliness at desk area.
• Fulfills purchase requisitions.
• Ensures dietary orders are current every AM between 3a and 4a.
• Provides management of automatically prepared reports including but not limited to, GENESIS, Glumeter, and rounds reports.
• Works with nursing staff and case managers to enter discharge disposition and destinations into computer, fax necessary paperwork to external agencies and prepare all necessary paperwork for patients discharged to rehabilitation centers or nursing homes.
• Aids in monitoring maintenance of staff educational records and compliance with mandatory tests/training/certifications/ and annual health screenings such as PPD and fit testing.
• Completes weekly staff projections for the nursing unit.
• Completes unit secretary schedule ensuring even distribution of secretarial resources, as assigned.
• Participates in unit staff meetings and records minutes.
• Aids in maintenance of posted communications on unit and with memorandums to staff.
• Updates policy manuals as required.
• Supports the unit in achievement of hospital and unit quality indicators.
• Aids in distribution and collection of quality audits and complies with unit processes for indicator data collection.
• Conducts Environment of Care Rounds monthly, reports findings, and follows through with work orders/ phone calls/faxes to appropriate departments for resolution of issues.
• Solves those issues that can be taken care of at a unit level.
• Enters and reconciles patient charges to generate appropriate revenue for the unit.
• Reviews and reconciles these charges daily and reports variances to the manager.
• Performs general filing, copying, faxing, other clerical and administrative support duties as requested.

Qualifications

• Equivalent to a high school diploma.
• Computer skill level proficient to enter and maintain patient data and print required reports.
• Knowledge of medical terminology preferred.
• Ability to organize, prioritize, and perform multiple tasks expeditiously.
• Speaks, reads, and writes English clearly.
• Six months’ clerical experience in health care environment strongly preferred.

Work Environment and Physical Requirements

• Sits, stands and walks intermittently throughout the day.
• Exposed to patient care environment.
• May be required to lift up to 20 pounds.

Supervisory Responsibility

None.

Pay Range

$18.04-$28.46

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.