Unit Secretary- Acute Neuro- Days

About the role

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

Responsibilities

• Assists with admit, discharge and transfer functions of assigned unit.
• Performs various functions to support the department, including processing reservations, managing the phones and following up on patient, family, and staff requests in a timely fashion.
• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Maintains and complies with the Compliance & Privacy Program and Standards of Conduct, including immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy